The destination guides and other materials found on this website are provided on an 'as is' basis, without warranties of any kind, either express or implied. Strand Travel (Waterford) Ltd (hereafter called Strand Travel) does not represent or warrant that the destination guides on this website are accurate, complete, reliable, current, or free of errors and omissions.
Tour Operator Late Deal l Packages
The data used for Strand Travel Tour Operator package holidays is supplied by Ramesys Ltd
If you book a Tour Operator Package you do so subject to the relevant tour operators Holiday terms and conditions of sale As each operator's terms and conditions differ slightly we could not display all of them here. A copy of the relevant tour operator's terms and conditions are available upon request.     

1.    Contract
These conditions govern all bookings with Strand Travel (Waterford) Ltd. (the Company), whose registered office is at 24 Georges Street, Waterford.  Anything else (e.g. air tickets only, air tickets and accommodation booked at different times or a cruise only) constitutes "other holiday arrangements", which the Company makes as a booking agent, your contract being with the supplier(s) (e.g. the airline or hotel supplier) concerned.

Any booking made or order placed by you, whether through the Company's website or otherwise, shall be deemed an offer by you to purchase the relevant package or other holiday arrangement subject to these booking conditions and it shall be at the Company's discretion to accept the offer; said acceptance shall be deemed to exist on dispatch of a confirmation invoice to the client by the Company.
No contract between you and the Company shall come into existence until the Company accepts full payment and issues a confirmation invoice. All contracts with the Company and all matters arising from them are subject to Irish law and to the exclusive jurisdiction of Irish courts. The person who makes the booking accepts these conditions on behalf of all members of the party and is responsible for all payment due from the party.
Booking services with the company are currently only available to persons who are at least 18 years old. By submitting a booking you warrant and confirm to us that you comply with those arrangements.

2.    Payment by credit/debit card
A deposit is required for all products at the time of booking. In the event that the Company is unable to obtain confirmation and can not offer an alternative, a refund will be issued.
The Company will not accept responsibility for cash sent through the post. Taxes do fluctuate in line with exchange rates and will be recalculated on the day final balance payments are collected. You will be advised if additional monies are due

Payment on booking requests made on the website can be made by Visa, Mastercard. The Company reserves the right to charge you in addition for any handling fees incurred by us in relation to bookings made by credit or charge card, these fees are currently 2%.

In accordance with mail order regulations, all documents will be posted to the billing address of the credit card holder and not the address of the passenger (unless they are one and the same).

We strongly recommend that all documents be sent to you by registered Post or Courier Service to your home, office or departure airport for an additional fee. Documents can be mailed by First Class post, but the Company will not accept responsibility for documents mislaid or lost in the post. Lost or mislaid tickets may require full payment to be made again, pending a refund of the original documents. Refunds will not be paid to you until they have been received by the Company from the relevant airline or consolidator. This usually takes 8-10 weeks but in some cases (e.g. lost tickets) may take considerably longer, i.e. up to 6 months.

3.    Pricing Policy
All fares displayed on this website are for information purposes only and are subject to alteration at any time prior to issue of a confirmation invoice, either due to error on the Company's part or unforeseen fare increases levied by the airline(s) in question.

All fares and other information displayed on our website are subject to availability and all booking requests will be subject to confirmation by a member of staff.

4.    Responsibilities of the Company:
Holiday arrangements excluding packages: In consideration of the fact that the Company acts only as a booking agent, the Company has no liability whatsoever for any aspect of the arrangements and, in particular, has no liability for any loss, personal injury or death however incurred.

5.    Complaints:
If a problem occurs, whilst you are abroad, you must inform the relevant supplier (e.g. hotel, car rental company, airline) immediately so that the matter can be put right. If the supplier cannot resolve the problem to your satisfaction, at the time, you must also contact the Company's Office in Waterfordimmediately by telephoning (353) (51) 872881 or faxing (353)(51) 8753214, so that the Company is given the opportunity to help. In the event that a complaint cannot be resolved at the time, you must write within 28 days of your return to the Company's customer relations manager quoting your original booking reference and giving all relevant information. Failure to take these steps will hinder the Company's ability to resolve the problem and/or investigate it fully and in consequence, any right to compensation you may have will be extinguished or, at the very least, substantially reduced. Should a dispute arise which cannot be solved amicably, it can be referred to a arbitration under a special scheme which, although devised by the Irish Travel Agents Association (ITAA), is administered independantly by the Chartered Institute of Arbitrators. The scheme (details available from the ITAA on request) provides for a simple and inexpensive method of arbitration on documents along with restricted liability on you for costs. It does not apply to claims involving physical injury/illness, nor to claims for more than ?1905 per person (or ?9525 per confirmation invoice). If required, arbitration must be requested within 9 months of your return.

6.    Passports, Visas and Health Requirements
Some information about passport, visa and health requirements may be shown on your confirmation invoice. Clients not holding passports marked must check applicable requirements with their Embassy. Please check your visa requirements and note that many countries require that your passport is valid for six months beyond the period of your stay.

Requirements can change and it is your responsibility to ensure that you comply with applicable passport, visa and health requirements and take all necessary documents with you to gain access to any country or region to which you make travel arrangements. If you fail to do so, you will be solely responsible for any cost, loss or damage which you or the Company incurs as a result of your failure.

7.    Behaviour
It is your responsibility to ensure that you and the members of your party do not behave in a way which causes offence or danger to others or which risks damage to property belonging to others. In such circumstances all suppliers (e.g. hotel managers, airline pilots) and the Company have the right to terminate arrangements made on your behalf, in which case the Company's responsibility to you ceases immediately and there can be no refunds, no payment of compensation and no reimbursement of any cost or expenses you may incur as a result. Further, you will be liable to reimburse the Company for any expenses whatsoever it incurs as a result of your behaviour.

8.    Supplier's Conditions:
Please note that, as between you and any of the suppliers whose services form part of your booking, the suppliers' standard terms and conditions will apply. This is particularly important in the case of "other holiday arrangements" where the company acts only as a booking agent between you and the relevant suppliers. The suppliers' standard conditions may limit or exclude liability, often in accordance with international conventions. Copies of these conditions may be requested in writing, but up to 28 days must be allowed for delivery.

9.    Privacy
In order to provide an appropriate level of service we require certain information from our clients. As a client you can rest assured that this information is held only for our own use or to inform you of items which may be of interest to you and will not be given to any third party.
The only exception to this rule is where airline regulations are concerned. New laws introduced now require all airlines, to give border control agencies access to passenger data. Any information we hold about your travel arrangements may be disclosed to the customs and immigration authorities of any country in your itinerary

10.    Links to other sites
Portions of this Site may provide hyperlinks or other "click-thru" access to sites owned and operated by persons other than strandtravel.ie ("Third-Party Sites"). Third Party Sites include (but are not limited to) web sites owned or operated by the suppliers of travel-related products or services that can be purchased via the Reservations Service, as well as web sites owned or operated by the sponsors of Programs you have registered with the Program Tracking Service. The availability of click-thru access to Third Party Sites is not intended to create or imply any affiliation between us and the owners or operators of any Third Party Site, or any sponsorship by us of any Third Party Site or its owners or operators. You acknowledge that these Terms and Conditions contain no representation, warranty, or endorsement by us of any Third Party Site or any of the products, services, information, or other content available on that site.
Your use of any Third Party Site will be governed by the terms and conditions posted on that site. Your rights and obligations with respect to any of the products, services, information, or other content of that site will be determined by those terms and conditions.

11.    Security
For your security and peace of mind, we carry all relevant bonds required in the travel industry. We are bonded to IATA (International Association of Travel Agents), ITAA (International Travel Agents Association) and the Department of Transport in the Republic of Ireland