We've compiled a list of our most frequently asked questions and added some more that we think will provide you with useful information when you are planning your next holiday. We hope you'll find the answers to any questions you may have here, but if not, please contact us and we'll try and help further.



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Call us on 051 872 881, email  info@strandtravel.com or pop in to make your enquiry.


Booking InformationBack to categories

When do I get my tickets?


Tickets are normally issued approximately 14 days prior to departure by the airline/tour operator.  They are then sent to our office and we will forward these on to you, providing the balance has been paid.
Please contact us on 051-872881 if you have not received your tickets.  

What is included in your holiday cost?

The holiday prices include flights and accommodation. You can add baggage and transfers during the booking procedure. We do not include a checked-in bag for everyone as the airlines charge for each bag. 10KG carry on baggage is included with Ryanair & Aer Lingus bookings.You have the option of choosing, say, 1 bag per couple. Please note on dynamic package bookings you will not have a rep in resort.

Are the prices on this website live?

Our prices are checked every time you make a search and are updated constantly. We always re-check prices during the booking process, as they can change by the minute, but the price you see on the booking confirmation page is the final price you will pay for your holiday. You may notice on a package holiday search, that prices go up or down during the search/book process - this is due to the way the tour operators add/subtract occupancy supplements - each room has a standard occupancy and if your search is for a different number of passengers, the price will change after you choose the room type.
However, no matter which type of search you make, we will always show you the final price and once you submit your payment information and click to confirm, your holiday is fully booked and confirmed at the price you see on screen on the payment page. 

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